I Never Let My Kids Win; They Beat Me!

Written by Vaughn Rachal 

The fact that some companies expect digital investments to produce returns immediately, shocks me.  To expect that just because you use digital tools or channels that results are going to instantly appear is delusional.

I remember when my kids were young and we played video games, my wife would sometimes tell me, “Come on honey, let the boys win”.  I responded, “They will, one day”.  I knew the day would come when I would never win a video game against them again, unless we played an old school game like “Galaga”, one of my favorites.  My boys were 6 & 8 the last time I beat them on Playstation or XBox (14+ years ago).  I love it that now they soundly beat me every time.

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The Glide Path to Digital…or the Agony of Defeat!

Written by Andrew Ranson

Digital transformation doesn’t happen overnight or all at once. It’s not an all or nothing proposition either, but if you don’t get on the path, you risk crashing and burning in the long-term. In a recent global CapGemini/MIT study of over 400 global companies, the what’s and why’s of digitization were examined. The results of the study were plotted on a chart where the horizontal axis was called transformation intensity, and the vertical axis was called digital intensity.
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What Technology Does to an Eight Year-Old

kids_technologyMost 8YO’s of today will have no conscious memory of a time without the augmentation of a mobile device on their person, and an instant connection to the worlds information.  For them, every answer to every question is seconds away – every piece of information they could possibly want.  A large percentage of what they digest into their brain will come through a device, not a human interaction, and what remains will likely be provided unasked for from friends and family.  They will unconsciously see their devices as critical pieces of who they are, and will be less concerned about the physical connection to those around them.  The reason for this will be the immersive ability to connect online, and inability to really distinguish, or value, a human connection versus one online.

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Executive Digital Denial

By Vaughn Rachal, Future Point of View

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There’s no denying that technology is perpetually accelerating in both performance and function! The changes we’ve seen in the last ten years alone have dramatically altered how the world operates, how people communicate, and how we develop connections with one another.

The exponential speed of change and the technology’s impact over the next 10 years will create winners and losers that seem to rise or vanish suddenly. Performance advancements in processing power, storage, and bandwidth coupled with ever-expanding availability, usage, and evolving social norms with regards to privacy unleash a “Perfect Storm” of potential or destruction on the digital landscape never before experienced in human existence.  How executives respond will make the difference in whether their companies thrive or die in the very near future.

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Why CrowdScribed is the Future of Publishing

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Have you noticed the traditional publishing industry seems to be experiencing a multifaceted crisis? Publishers, trying to survive the breakneck pace of a changing retail environment, are assuming bigger financial risks than ever before with no proven way to predict a book’s success. Authors are facing changes as well, opting to use self-publishing platforms for their speed and convenience only to find that their books get immediately lost in a vast sea of titles. The rise of self-publishing has created other unexpected burdens on the industry. Not only does it represent a large financial investment for authors looking to produce well-designed, professionally-edited books, but it has also made it more and more difficult for readers to find the quality projects they crave. It makes you wonder, is this really the future of publishing? We believe the power to solve this crisis is in the hands of the readers; specifically, in their relationships with the authors who write for them.

Now with CrowdScribed, Scott Klososky’s latest startup, which is the newest platform to bring author and reader together to build better books, authors and readers have a new environment of discovery and transaction of ideas while simultaneously giving publishers a chance to preview a budding bestseller. For the first time, you – the Crowd of readers – determine what and who should be in print. If you’re an author, CrowdScribed helps you connect with fans, fund your book, and get published on a legitimate platform. If you’re a reader, it helps you find the great books, connect with authors, and have a voice in what gets published. Sound amazing? We think so. Our mission is to make a revolutionary change in the publishing industry, and it all starts with you. Watch this video to find out how!

CrowdScribed.com officially launched earlier this month with a handful of books, including Did God Invent the Internet? by our very own Scott Klososky. Check it out, sign up, and become an integral part of the future of publishing!

 

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Top 5 Reasons Lean Projects Fail

This paper is written by Andrew Ranson

Technology mastery is an x-factor in organizational success today. Organizations that understand this are using “humalogical” profit amplification techniques to raise revenue while keeping costs low. Humalogy is applying technology and humans in the optimal balance at every point; profit amplification comes from using technology to raise revenue and improve effectiveness while keeping costs low. The philosophies and tools of Organizational Lean are more than half the story to achieve profit amplification. You may be thinking, “Isn’t lean really a manufacturing approach?” That’s certainly where lean got started, but it applies much more broadly than that today.

What’s in a name?

Process improvement efforts have taken many names over the years. Toyota originated the Toyota Production System (TPS), which became “lean” and took the manufacturing sector by storm. Then Motorola, GE, and a large percentage of the Fortune 500 rolled out Six Sigma. The branding of green & black Six Sigma belts remains a piece of marketing genius. BPR, BPM, TQM, TQC, TOC, and Agile have all been part of the lingo at some stage and specific company-branded approaches proliferate as well. At the end of the day, we’re talking about an intentional and systematic approach to improvement; one that relies on best practices to deliver continuous efficiency and effectiveness improvements from a customer-centric point of view; all in an enterprise-wide system philosophy. If you want to learn more about the battle of the various labels, check out the insights in Michel Baudin’s comparison article. In the meantime, let’s agree that process improvement is something we all should be doing, and allow me to share what I’ve learned about how business leaders can avoid some common pitfalls.

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Humalogy: The Perfect Blending of Humanity and Technology to Optimize Performance

This paper was written by Vaughn Rachal, FPOV consultant.

At the turn of the century, a widening gap between productivity and private employment showed up in federal labor statistics. Digital technologies boosted productivity in the United States without spurring the expected job growth.1 While job growth slowed, productivity remained robust due to adoption of technologies like the web, artificial intelligence, big data, and the improved analytics all made possible by the ever-increasing availability of cheap computing power and storage capacity.

For years the promise of technology has been the ability to produce a more productive workforce. The challenge however is that while technology may improve productivity and efficiency by automating routine tasks, today it does not embody or transfer the human conditions necessary for building interpersonal relationships. Humanizing technology is still in its infancy therefore when trying to maximize efficiency and develop connectedness, there’s a careful balance that must be struck. That said, not all steps or activities in a given process require humanizing. To that end, Humalogy examines blending available technologies with human effort to maximize performance and potential.

Humalogy (yoo-maw-luh-gy):  The perfect blending of humanity and technology to optimize potential. Melding the head (information processing power) and the heart (human/spiritual connection). The efficient use of machines, and the sensitive understanding of emotions.

This whitepaper explores the business potential for Humalogy and suggest models to support business discussions or evaluations on how to best apply Humalogy to optimize performance.

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Rebranding in the Digital Age – Now Mandatory!

If you are the type of person who thinks branding is some mysterious science that really has little value, hit the back button now and go on with your life.  If on the other hand you understand that branding creates a feel in the world for what you are about, and that has a huge impact on your success, please read on. We have recently completely re-branded Future Point of View (see out new site www.fpov.com) We have also re-branded our goldfish jumping off to new fishtanklearning division, Technology Mastery Institute (TMI).   It was a lot of work and we would have avoided it if we could, but the reality is we are no different from your organizations in that the new digital outreach tools we have gotten over the last years have driven a need to upgrade what our clients and prospects see when they connect with us.  We upgraded our look and feel, our content, the resources we provide online, and our corporate messaging and voice. We’d love to connect with you during our launch and give you the opportunity to win some cool giveaways and share what you think (Check it out @ http://bit.ly/12bUJVh). All of this leads me to share why I think you might consider the same …

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When the Only Thing Left is Loving Your Customer

brand equity, brand love, brand relationships, digital one-to-one, online reputation management, online relationships, social relevance, commoditization, Web 2.0, eCommerce

I have started to see articles that state a common theme. It is that all products and services will eventually commoditize to the point where it is virtually impossible to distinguish them by price or performance. This result is driven by a rise in international competition and the natural growth of multiple competitors in every space improving their capabilities to an equal level. I suppose we have lots of signs that this will come true because consumers are less and less loyal to any specific brand or organization, and getting VERY LOYAL to doing whatever is simplest in their lives. We will shop at any grocery store, get our shoes from any place that has something we need, and buy gas wherever it is most convenient and the pumps go fast.

If we continue down this road, there will only be two things that will really make a difference to customers, clients, patients, members, or constituents and that will be: 1 – anything that save them time and 2 – buying from a brand or supplier that the consumer has an emotional relationship to, and the best way to get that emotional connection will be that the customer perceives that the supplier is providing value in their lives OUTSIDE of the product or service itself.  For example, I can get my taxes done by any number of firms at this point, so my choice is driven by the fact that we finally found an accounting firm that actually acts as if they care about us and they demonstrate that by communicating with us often to update us on law changes and such all year long – not just in November when they want our business again.

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SnapChat, Nudity, and New Communication

If you noticed the title and have no idea what Snapchat is, I urge you to load it on your mobile device and try it out.  This application is sweeping through the teenagers of the U.S. and seems to be the next darling of the social networking market.  I recently saw the first article predicting it will be the next billion-dollar acquisition.  Facebook (as usual) has copied the Snapchat capability in their service called Poke (A name which I loathe, by the way. You would think Facebook could come up with a better name than “Poke”).

The single unique capability that both companies offer is the ability to send a photo to someone with a very short viewing time window that only the sender controls.  For example, Snapchat lets you decide whether to allow the recipient a viewing window of only one second, or as man as ten.  The way this works is, the receiver holds down a button and viewing begins. Once it reaches the end, it is auto-erased and gone for good.  This means you’d better be paying close attention because those seconds go by quick, and that is the idea.

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